Returns

If you’re looking to return or exchange your order for a change of mind, we're here to help! We offer returns within 30 days of receiving your order. You can return your product for refund to the original payment method less shipping costs.  If there is a fault or issue with a product, please get in touch with us and we will either send you a new product or deal with the manufacturer on your behalf. 

Please note the following exceptions to our return and exchange policy:

  • Returned items must be unopened and be returned in original packaging
  • Returned items must have no visible signs of wear or use
  • Electrical relays must be installed by licensed electricians

To initiate a return or exchange, please email us at info@smartguys.com.au and we will respond with advice on next steps.